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<center><h1>Chain of Command</h1></center>
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==Introduction==
<span id="summary"></span>
= Summary =
 
NEX/NSX class installations are staffed with a myriad of departments to maximize adaptivity to various situations.
 
The Chain of Command refers to the rules and guidelines pertaining to jurisdiction and authority aboard an installation. While most situations may be resolved with light mediation and common sense, there often comes a time when a clear line of authority must be established, especially during times of decisive action.
 
This segment of Installation Directives contains exact instructions for determining the web of authority governing multi-department installations.
 
'''Abridged:''' As most employees have little need to familiarize themselves with the fine print, an abridged version of the below is as follows.
 
# '''Central Command''': The designated command, or relay post for the installation carries authority above all employees aboard. Communication with such is often done via faxes, or in emergencies, subspace relays.
#* Central Command '''Officers''' have operational authority while aboard.
#* Central Command '''Visitors''' do not, and must return to the command post, or be granted authority by secure communications to have overrule authority over installation command.
#* '''Emergency Repsonders''' sent from Central Command do not have overrule authority over the rest of the hierarchy unless otherwise specified, but also '''do not answer to the chain of command.'''
# The '''Facility Director''': The Facility Director carries the final say in most ''usual'' circumstances.
# The '''Acting Director''': In times of emergency, the acting director carries authority above other heads of staff.
# The '''relevant Head of Staff''' of your department: Your department’s head has authority unless overruled by 1, 2, or 3.
#* The '''Head of Personnel''' is in command of departments that lack a Head of Staff.
# '''Department Leads''':
#* The '''Quartermaster''' is the department lead of Supply.
#* The '''Pathfinder''' is the department lead of Exploration, '''if''' exploration is a standard department of the installation. Otherwise, they have full authority over their designated area and shuttle.
#* '''Senior Roles''' within a department should be regarded, but do not have binding authority unless someone with binding authority grants authority to the senior role in question.
 
'''Special Cases:'''
 
* The '''Pathfinder''' has full operational authority over their designated ship. The only roles that may overrule a Pathfinder in this regard are Central Comamnd or the (Acting) Facility Director.
* The Research Director may not demote the pathfinder while an away mission is in progress, but may order an away mission to return at first opportunity during an emergency.
* '''Visitors''' and '''Diplomats:''' Sanctioned visitors and/or diplomats are not bound by command authority, other than in these cases:
** They are being detained for a violent crime. [[SoP: Security|Security Procedures]] detail when this is allowed.
** A head of staff may expel them from their department or restrict access to their department. Departmental staff may do the same, if a head of staff does not exist and they are not overruled.
** The Facility Director, or, if missing, Command as a whole have authority on whether or not such visitors are allowed to board / stay.
 
Heads of Staff, Internal Affairs Agents, and Command Secretaries should still parse the entire document, especially in regards to their own department. There are often exceptions to the above.
 
<span id="command"></span>
= Command =
 
The Command ‘department’ is made out of the Facility Director and the five heads of staff of the installation’s departments.
 
<span id="facility-director"></span>
== Facility Director ==
 
The Facility Director is the director of the installation. They may overrule most orders, as long as such rulings are legal.
 
They outrank everyone else aboard, except for Central Command Officers.
 
* The Facility Director may overrule any department head.
* The Facility Director, as stated in [[SoP: Security|Security Protocol]], is the only one who may issue hard rulings contradictory to Corporate Regulations. '''This is not a power without limitation - See: [[SoP: Command|Command Protocol]], Chief Medical Officer, Head of Security'''
* The Facility Director is expected to '''oversee, and direct.''' The individual Heads of Staff see to their respective departments. It is not the FD/Captain’s job to micromanage.
** Remember: The Department Heads often know far more about a department than yourself.
* As the highest rank permanently staffed aboard, you have great power, and great responsibility. You are expected to be able to defend your actions if your directives come under challenge.
* You are the only one able to unilaterally remove a head of staff from their position, in certain circumstances. Abuse of this '''will''' result in your own removal.
** Such a reason must be related to installation security, or the outright refusal of ''valid, sound, and legal orders''. Suspicions of a lack of performance, or refusing to follow unsound orders (e.g. “Kill all the slimes, we aren’t doing xenobiology today. I will not say why.”) is not a reason.
** For demotions rooted in other reasonings, a faxed authorization from Central Command is necessary.
** You may still directly take over a given departmental operation without demoting a head of staff, with valid reasoning.
** '''Security is not to enforce demotions if the above conditions are not met.'''
* You are the only one allowed to unilaterally promote someone to a head of staff to fill a missing position.
** An arriving Head of Staff has priority over the fill.
** Such fills must be denoted as “Acting” infront of their title.
 
<span id="head-of-personnel"></span>
== Head of Personnel ==
 
The Head of Personnel is the head of human resources, and the director of supply, logistics, and civillian staff. While not the ‘second in command’ of the command staff, they often assist in direction and delegation, should a head of staff be missing for a department.


During day to day operations, the average crew member on a NanoTrasen vessel is not likely to experience much cause for alarm. Hazards in NanoTrasen owned space are few and far between, and often mundane. However, the decentralized nature of the company, and the sensitive nature of its day to day operations has lead to the necessary formation of a clearly defined structure. Issues encountered during earlier iterations of the current Central Command model - namely consistent jurisdictional and authority disputes between assigned Heads of Staff - have lead to the formation of the current system. Although these guidelines may not concern the average logistical technician or line cook on board a NanoTrasen vessel, it is important that all crew have at least a working understanding of who their direct supervisor is, and what that means for them.
* The HoP '''cannot''' overrule other department heads.
* The HoP '''is not''' automatically the acting Director, unlike on some other stations. See: Actiong Director, Succession.
* The HoP is the department head of Cargo, and the Civillian ‘department’. Your relationship to the Quartermaster is analogous to the Head of Security’s to their Warden.
** Avoid micromanaging if you can help it. The Quartermaster has likely worked more logistics than you, and is primarily under you due to logistics being important for the crew’s function.
* The HoP '''is''' in charge of departments without a head.
** Much like the FD, and with Cargo, do not micromanage; The department staff probably know how to work their department more than '''you'''.
* You are the person responsible for resolving interpersonal disputes, while IAA are mostly for official complaints. You are often considered the ‘head’ of Internal Affairs, even if you have no authority over IAA.
* You are responsible for managing the station’s primary budget.
* You are responsible for role changes and access management.
** Department heads may assign access to their departments themselves.
** You '''may not''' assign access to a department if a head of staff vetoes, outside of an emergency. The only exception are areas like Maintenance, which, while technically in the ‘Engineering’ category, is logically not owned by the Engineering department.
* While heads of staff may demote their staff, you, and the Facility Director, are the only ones able to entirely dismiss staff.
** A head of staff must consent to dismissal of their staff. The Facility Director is not subject to this restriction.


NanoTrasen has carefully cultivated a culture of flexible obedience, wherein failure to obey orders is not typically penalized harshly. This position has often been misinterpreted as a permissive or disinterested stance. This is not the case. Orders given by immediate superiors are to always be obeyed to the utmost extent of any NanoTrasen employee's capabilities. Failure to follow lawful orders may lead to the termination of your contract. Keep in mind that it is not your job to determine whether an order is lawful or not, except for in the most dire and clear cases of malfeasance. Therefore, it is generally advised that you follow any orders provided to you, and file formal complaints when you are able to do so.
<span id="research-director"></span>
== Research Director ==


The following list outlines the direct hierarchy of authority for nearly every NanoTrasen owned area of operation. Unless you were explicitly told otherwise during your orientation briefing, this is the structure you operate beneath. This list has been arranged in order of importance, from Highest to Lowest. When two or more positions carry equivalent authority, the specifics and nuances of this situation will be outlined for you.
The Research Director is the leader of the installation’s Science Division.


===Central Command [CentCom]===
* The Research Director is the only head of staff without hard authority over general station affairs.
** The Research Division is not vital to installation ''survival'', as opposed to the installation’s '''mission.'''
** With this in mind, your position is one with little obligation towards any one specific crew-member, yet much duty towards the installation as a whole.
* The Research Director’s core mandates are as follows:
** Oversee and direct the operations of the Research Division, as specified in your department’s [[SoP: Science|Directives]].
** Ensure the safety of operations in the Research Divisions. Experiments often go wrong, and your performance as a Director is rated both for efficiency, as well as for safety.
** Assist the installation in the completion of its directives, as specified in your department’s [[SoP: Science|Directives]].
* The Research Director is responsible for coordinating away missions along with the Pathfinder, as well as any expeditions made ad-hoc by trained personnel.
* The Research Director is responsible for developing countermeasures to the myriad of threats the ship / facility may face in its operation, as per the Science Division’s operational [[SoP: Science|Directives]].
* The Research Director does '''not''' possess overruling authority over any other department head in this regard. They are expected to work cooperatively.
* The Research Director '''does''' possess overruling authority to shut down unauthorized experiments involving anomalous or experimental technology, if it is a threat to the crew.
** e.g. someone showing off an artifact with unknown emissions may be ordered to turn it into Research for containment. Similarly, the RD may step in if Medical decides to construct a genetics lab without authorization.


Due to its size as the largest corporation in the Milky Way galaxy, NanoTrasen's main office has long since conceded that direct management of all of its operations is an impossible task. Therefore, after many years of intense study and experimentation, Corporate has established the 'Central Command' structure. Individual corporate operations have been divided and assigned their own microcosm of the larger NT structure. CentCom, as it is commonly known, is the highest level authority the average worker will ever encounter. The average iteration of Central Command is tasked with monitoring roughly three to twelve operations within a specific galactic zone. They commonly communicate with these operations via quantum entanglement relays (colloquially referred to as 'faxes'), Command reports, and direct intercom communications.
<span id="chief-medical-officer"></span>
== Chief Medical Officer ==


Central Command prefers to maintain a 'hands off' approach to management, largely due to the sheer number of sites one location is handling at any one time. The common misconception that Central Command operators are lazy or otherwise bored executives without duties of their own to fulfill is little more than the disgruntled murmuring of menial laborers. In spite of this desire to remain largely detached, Central Command typically respond promptly to faxes from their assigned areas of operation, and will communicate openly when it is possible to do so. On top of the multiple fax machines scattered throughout your assigned place of work, your Facility Director may contact CentCom directly via the communications console, should the situation be particularly dire.  
The Chief Medical Officer heads the Medbay, and has jurisdiction over all health matters, whether physical or psychological.


Central Command passively monitors all comms traffic on board the station, and they are fully capable of watching the crew's shift habits through area cameras. This includes the cameras mounted on cyborgs and other mechanized devices, such as properly equipped hardsuits. When encountering Central Command in any capacity, they should be treated as the utmost authority, superceding any local command staff.
* The Chief Medical Officer’s core duties are to maintain the crew’s health. This is further outlined in [[SoP: Medical|Medical Directives]].
* Psychological wellness/fitness of duty for command is outlined in [[SoP: Command|Command Directives]].
* The Chief Medical Officer has the final say over medical matters, like quarantine. Other heads of staff may not impede such, outside of an emergency.
** The Research Director holds authority over repairs and maintenance of synthetics, including synthetic crew. The Medical Bay is suited for biological lifeforms only.
** The Research Director shares joint authority with the CMO for questions of mental wellness regarding synthetic units. Stationbounds, however, are to be handled within the Research Division whenever possible.
* The Chief Medical Officer may exercise quarantine authority over arriving shuttles, visitors, and in extreme cases, crew, if xenobiological contamination is suspected.
* The Chief Medical Officer has the authority to demand medical oversight or even halting of operations for experiments and departmental operations, if a severe threat to crew health is suspected.
** e.g. Engineering / Research is soaking hallways in radiation, as an extreme case.


===Emergency Response Team [ERT]===
<span id="chief-engineer"></span>
== Chief Engineer ==


During some of the most deadly, incredibly rare, disasters an employee may encounter, even NanoTrasen's highly trained Security forces may come up short. From catastrophic meteor impacts to incursions by "blob" spores, even a well equipped crew may fall upon insurmountable odds. In such cases where the crew send out a request for assistance, Central Command may dispatch an Emergency Response Team. Central Command recruits only the best and brightest to work on their ERT teams, and many of these figures have their identities protected due to the high-risk nature of their profession. An ERT retains its own hierarchy, although the ultimate authority on the ground is the ERT Leader. Due to Central Command's [[Chain of Command#Operational Autonomy|Operational Autonomy]] policy, an Emergency Response Team Leader is the ultimate authority a crew member will encounter during an emergency. Until the situation they were dispatched to address is handled, a Team Leader's orders carry equal weight to a Central Command Officer's.
The Chief Engineer is the head of the Engineering department. Their primary responsibility is to keep the installation functional, and fit for crew operations from an architectural standpoint.


===Central Command Officer [CCO]===
* The Chief Engineer has final say over non-departmental renovations. They may halt projects if a renovation is believed to be overly disruptive or dangerous.
** The CE should only exercise this right to enforce matters of safety or security.
** The CE may halt departmental renovations if it poses a risk to installation operations. Example: Research shooting a particle accelerator towards the interior of the station, or trying to siphon air lines without approval.
* The Chief Engineer has final say over Engineering operations. On naval installations, they should work with the bridge staff to optimize operational capacity.
* The Chief Engineer is also in charge of handling ''major'' problems with shuttlecraft. While pilots usually have the right of way, the CE may ground vessels if there is a threat to operator, or passenger safety.
* The Chief Engineer is responsible for safeguarding and operating ship machinery and equipment on naval vessels.
* The Chief Engineer make enact lockdowns on unsafe areas during emergencies.


In some rare circumstances, CentCom will dispatch direct representatives to a site. Typically this will happen when the highest authority is required to resolve an incident, to perform a departmental audit, or for the purposes of raising morale. Although Central Command Officers appear to adhere to some obscure hierarchy of their own, the nuances of such are beyond the concern of the standard operational crew. CCOs carry the full weight and authority of NanoTrasen, and speak for the company whenever they are present. Although CCOs possess this authority, they are generally discouraged to engage in direct interventionism, and will more often passively observe the station's operations.
<span id="head-of-security"></span>
== Head of Security ==


==Heads of Staff==
The Head of Security is in charge of the Internal Security Department. As the Head of Security, you have the greatest ''hard authority'' of any head of staff, yet you also have the greatest restrictions, and responsibilities.


Also known as Command (not to be confused with Central Command), or simply "Heads", members of the operational area's Staff team are some of the most qualified members of the crew. All Heads of Staff have full access to the departments they head, as well as the Bridge. Some Heads possess even more access to extremely sensitive areas related to their duties. Vetted and trusted by CentCom, Heads of Staff have attained their position by virtue of age, experience, or education, and should be treated with the utmost respect.
* As the Head of Security, you do '''not''' automatically outrank other heads of staff, or in most cases, even departmental staff. [[SoP: Security|Security Protocols]] dictate when you, or other members of Security, may overrule other authorities, including with the use of force.
* You are one of the sole authorities able to unilaterally authorize contraband and weapon permits for ''other'' crewmembers.
* You are in charge of the installation’s defense. This will sometimes put you at odds with the other heads of staff.
* You possess overruling authority, except for against the Facility Director, in terms of barring visitors / shuttles from the installation. You must have valid reasoning to do so.
* You '''may''' enact lockdowns for security reasons, as well as bar crewmembers from visiting certain locations. The latter may only be done in circumstances where said locations are a direct, immediate threat.
** e.g. Barring pilots from visiting a known pirate base
* You are expected to mediate, or, in the worst case, be the one to make the call to arrest another memeber of Command if it is deemed too unsafe to tolerate their actions.
** This includes the Facility Director. More information are in [[SoP: Security|Security Protocols]].


===Facility Director===
<span id="acting-director-acting-captain"></span>
== Acting Director / Acting Captain ==


Alternatively referred to as the Captain - typically aboard naval vessels or stations - the Facility Director is the Head responsible for the entire station, with the authority to match. The Facility Director is the final link in the chain before Central Command itself, with the power to overrule any other Head of Staff's orders or decisions. The Facility Director may fire or recruit any crew member to any department, and is the only member of the crew that may sentence a criminal to Death, or otherwise authorize any form of execution. In spite of these broad permissions, the Facility Director is not above the law, and can (''and should'') be prosecuted if found to be breaking the law. As the Head of Security enforces Corporate Regulations, the Facility Director is expected to generally enforce Standard Operating Procedure. They are granted access to every part of the station, and are provided with state of the art gear to assist in their mandate.
The Acting Director / Captain is a position filled when the Facility Director / Captain is unavailable, incapacitated, or unfit for their position during an emergency.


===Head of Personnel [HoP]===
* '''There is not always an Acting Director.''' The lack of a Director does '''not''' mandate the assignment of an Acting Director.
* The Acting Director possesses the same authority as the Facility Director, except in the following cases:
** The AD may not demote heads of staff without another majority vote in Command.
** The AD does not have certain powers given to the FD. Each department’s directives page outlines this in greater detail.
** The AD may not promote anyone to a head of staff position without a majority vote amongst command members. Anyone promoted is considered ‘temporary’ and may be demoted at any time by the real FD or the AD.
* An Acting Director may only be assigned in times of crisis, or need. This is usually, but not always denoted by a need to switch to a higher alert level than Green.
** The usual need other than 'crisis' for AD assignment is a sensitive operation, that while not a threat to the installation, should be deliberately coordinated by the command staff.
** The Acting Director must step down after the emergency is resolved.


The Head of Personnel is often thought of as the "Second in Command" to the Facility Director. This is not the case, and is a common misinterpretation of the Head of Personnel's position in the [[Chain of Command#Line of Succession|Line of Succession]]. The Head of Personnel bears an equal ranking to every other Head when it comes to Command concerns. However, the Head of Personnel is the penultimate authority for the Service and Supply Departments (''ie;'' Janitors, Bartenders, Cooks, the entirety of Cargo to include the Quartermaster, and all unassigned civilians). Like the Facility Director, they are expected to oversee the enforcement of SOP.
<span id="spare-id"></span>
=== Spare ID ===


There are many nuances to the Head of Personnel's duties and powers, namely when it comes to the questions of hiring and firing crew. Corporate Regulations may recommend demotion as a penalty, but the Head of Security does not have the power to enforce this punishment unless the offending party is a member of the Security team. It is the Head of Personnel's duty to ensure all dismissals are executed lawfully, by the requisite Head. The Chief Engineer cannot have a Scientist fired, ''et cetera''. However, in lieu of a Research Director, the responsibility of investigating the hypothetical Chief Engineer's request and determining whether the offending Scientist may be dismissed falls upon the Head of Personnel.
The Spare ID does not ''necessarily'' require AD assignment for usage. See [[SoP: Command|Command Protocol]] for protocol.


The Head of Personnel's position on the Line of Succession also means they are the member of Command most prone to accepting the role of 'Acting Captain'. Any Head of Personnel claiming this responsibility without a proper grasp of the restrictions and obligations assigned to the title should be reported to CentCom immediately.
<span id="succession---choosing-an-acting-director"></span>
=== Succession - Choosing an Acting Director ===


===Research Director [RD]===
* The Head of Personnel is first in line for Acting Director. Given they do not lead a department with a potentially-critical mission, they are the best choice as to not distract the departmental leads while they handle the emergency.
** This is considered part of the HoP's core responsibilities, but they may yield as per the above if it is necessary.
* The heads of staff should take the initiative on elevating an Acting Director barring that.
** Acting Directors may be vetoed by a majority command vote - this includes the Head of Personnel's default prioritization.
** Acting Directors are a coordination role above technical role. A head of staff whom is not busy with the crisis at hand should take it if needed - '''not''' necessarily the head with the most expertise with the crisis.
** If no one volunteers, '''immediately''' page the relevant head of staff on if they are able to assume AD as per below prioritization, and then move onto the mandatory ordering if they also unwanting to do so.
* The recommended priority for picking an Acting Captain based on technical expertise is as following:
** '''Head of Security''' - Boarding, hostile forces, intruders, manhunts
** '''Chief Engineer''' - Breaches, failure of life support, emergency maneuvers
** '''Chief Medical Officer''' - Viral outbreaks, mass casualty
** '''Research Director''' - Situations pertaining to a subdivision of science, or when the agreed-upon response to be primarily performed by the Research Division
* Remember: The AD is here to work with the Command staff, not against them. If you do not have the technical background for a crisis, have those whom do advise you you relevant matters.
** This especially applies if you are not the head of staff with the pertinent technical expertise. You are promoted to free up ''that'' head of staff to perform their duties, '''not''' to fight them on command matters.
* Someone who does not want AD cannot have it forced upon them except in the following situation:
** If no one wishes to be AD, and someone needs to handle affairs with the spare ID and coordination, the following order is '''mandatory,''' as part of the responsibilities of being command staff: '''HoP –&gt; RD –&gt; CMO –&gt; CE –&gt; HoS'''
** This order is only if '''no one''' wants the ID. This is just the order of who '''must''' handle access and minor AD affairs if no one is willing to take the mantle.
** Heads of staff may relinquish AD at will, and are recommended to do so if they are being overwhelmed with directly overseeing the handling of a crisis.


The Research Director is equal to every other member of Command, barring the Facility director. The Research Director's duty is to oversee all fields of scientific study aboard the station. To this end, they have authority over all Scientists, Roboticists, the three fields of Xeno study, and any relative jobs which have been classified as falling under the purview of the Research Department. The RD has the authority to authorize or ban experiments or specific fields of study, with proper justification. The Research Director has some limited degree of authority over the Pathfinder as well. This topic is discussed in [[Chain of Command#Exploration and the Chain of Command|Exploration and the Chain of Command]].
<span id="succession---no-heads-of-staff-are-available"></span>
=== Succession - No Heads of Staff are available ===


===Chief Medical Officer [CMO]===
The following roles are considered for Acting Captaincy in the event that no members of Command are available:
* '''Bridge Officers'''
* Pathfinder
* Quartermaster
* Senior Engineer
* Senior Researcher
* Warden
* Head Nurse


Equal with the other Heads of Staff. The Chief Medical Officer bears the unique ability to suspend other members of the Command team and treat them if they exhibit signs of mental or physical unwellness. Due to the potential for abuse, Chief Medical Officers must have clear and apparent cause before exercising such a right, and any abuses of this ability must be reported to CentCom. Beyond this ability, the Chief Medical Officer's duty is to oversee the maintenance and readiness of the Medbay. Their authority extends to Medical Doctors, Paramedics, Chemists, the Psychiatry department, and Virology. The CMO also has limited authority over Search and Rescue. This topic is discussed in [[Chain of Command#Exploration and the Chain of Command|Exploration and the Chain of Command]].
These are in no particular order - except for Bridge Officers, assuming they are ready to assume the mantle. Pick someone with the most general knowledge of the situation, as well as coordination ability under pressure.


===Chief Engineer [CE]===
<span id="internal-affairs"></span>


Equal with other Heads of Staff. The Chief Engineer oversees the management of the station's power network and ensures the overall structural integrity of the entire operational area. The most basic facet of this duty is the initialization and maintenance of the engine. They also sign off on any major on-site construction projects, both those undertaken by their team and those proposed by any hobbyists amongst the general populace. Chief Engineers oversee the work of Station Engineers and Atmospheric Technicians.
= Internal Affairs =


===Head of Security [HoS]===
Internal Affairs Agents handle compliance cases and complaints. They do not have hard authority over anyone except for specific exceptions.


Equal with other Heads of Staff. The Head of Security, much like the Head of Personnel, is often mistaken as being Second or Third in Command behind the Captain. Again, this is not the case. The Head of Security is, in fact, the last formal Head of Staff on the [[Chain of Command#Line of Succession|Line of Succession]], for reasons explained in that section. The Head of Security possesses a wide range of access and gear second only to the Captain's, for the purpose of performing their duty. However, other Heads of Staff may demand warrants, or otherwise deny the Head of Security access to their departments, barring instances of clear and present danger. The Head of Security is able to arrest, or authorize the arrest, of other Heads of Staff should they be found to be in violation of Corporate Regulations. Misapplication of this power ''must'' be immediately reported to CentCom.
* Command may not demote Internal Affairs without a tangible and valid reason. Involuntary demotions of Internal Affairs must be faxed to Central Command.
* Department Heads do not have to allow IAA entry to their departments for audits. They are, however, heavily encouraged to.
* Areas IAA have access to by default may not be barred from them, except in extenuating circumstances.
** Something being unpleasant is not an extenuating circumstance. Discussing a secret plan to evade boarders and maintaining operational security is.
* Command is nonetheless encouraged to cooperate with Internal Affairs. Not doing so often causes more problems for you than it avoids down the line.


The Head of Security is not obligated to enforce SOP, as this obligation falls on the shoulders of the HoP and Facility Director. The Head of Security is granted some limited ability to interpret the application of Corporate Regulations. Any disputes over the a Head of Security's interpretation of the law should be reported as needed to IA, the Facility Director, and Central Command, in that order. The Head of Security exercises their authority over the Security Department, including Officers, Detectives, and the Warden.
<span id="command-secretaries-bridge-officers"></span>
= Command Secretaries / Bridge Officers =


===Lower Management Roles===
Command secretaries (and Bridge Officers on a naval installation) are junior staff tasked with assisting with Command operations. By default, they do not have Command authority over anyone.


Much like with NanoTrasen itself, proper delegation is vital to the health and efficiency of any operational site. To that end, certain Departments enjoy lower management roles that function, essentially, as minor Heads of Staff. In spite of this perception, none of the jobs listed below are legally Heads of Staff. These positions are not necessarily fully equipped to run their departments in the absence of the relevant Head of Staff and may not attempt to assume the title. They may, however, exercise some degree of provisional authority on a case by case basis, as outlined below.
* They answer only to the Heads of Staff, and no one else. Senior departmental staff, as well as IAA, have no sway over their operations.
* They are authorized to pilot the ship, unless otherwise specified.
** If a head of staff exists, they '''must''' inquire with command before moving the ship.
** See: [[SoP: Exploration|Exploration / Pilot Protocols]].


====Quartermaster====
<span id="command-secretaries-blueshields"></span>
= Blueshields =


The Quartermaster operates underneath the Head of Personnel. The Supply Department's complexity and logistical importance is too much for the Head of Personnel to satisfactorily manage in tandem with their primary duties. Therefore, the Quartermaster has full authority over Cargo Technicians and Shaft Miners. In the absence of the Head of Personnel, the Quartermaster's duties do not change in any way. However, the Quartermaster is one of the last in line on the [[Chain of Command#Line of Succession|Line of Succession]], an oddity that many crew like to pass around as bar trivia.
Blueshields are assigned bodyguards to the Heads of Staff, typically recruited from senior Security members. By default, they do not have Command authority over anyone.


====Warden====
* Blueshields answer only to the Command personnel, and no one else. A Director's orders are above all else, though blueshields may forego these orders in times of crisis when acting '''in good faith''' (regardless of outcome). For example, crossing a hallway to save another head of staff while not immediately endangering the Director who ordered them to stay.
* Blueshields are not authorized to leave the ship, unless accompanying a Head of Staff.
** If a Head of Staff exists, they '''must''' inquire with the Director, HOS, or HOP before leaving the ship. If none are present, they must request permission from central command.
* Blueshields are to abide by security level weapon restrictions; being in breach of this will result in the Blueshield being punished more severely than normal.
* In the absence of Command staff, their job is to protect key command departments, mainly the bridge, vault, and AI chamber. '''Green alert''' allows for free movement around the station while performing these duties.
* Blueshields do not have the legal authority to assign prison sentences; in the event that they restrain someone in the way of their duties, they are to be recovered by Security and processed as normal. Blueshields are under ```no ```obligation to watch restrained individuals until security arrives, and should ```never``` keep command figures (and by extent themselves) near proven threats if it can be helped, even those that are subdued.


The Warden is tasked with guarding the Brig writ large, with their primary focus being the management and protection of both the Armory and prison facilities. The Warden handles the distribution of weaponry, and has full authority over all operations within the Brig itself. Although the Head of Security outranks the Warden, a healthy working balance between the two roles is best established when the Head of Security manages Officer activity and the Warden manages interior operations. When the Head of Security is not present, direction and management of standard Security Officers falls to the Warden. This is not equivalent to being the Acting Head of Security, and the primary duties of the Warden remain the same, but with the added responsibility of departmental coordination.
<span id="senior-department-staff"></span>


====Pathfinder====
= Senior Department Staff =


Officially, the Pathfinder is always subordinate to the Facility Director. However, due to the nature of their role aboard the station, the Head of Staff the Pathfinder reports to changes based on the situation. This is a complex and nuanced web of departmental interplay that is outlined below in [[Chain of Command#Exploration and the Chain of Command|Exploration and the Chain of Command]].
Senior department staff are veterans of their department, and are there to assist in directing and leading operations.


====Command Secretary====
* Senior department staff do not have ''direct, binding authority over their department’s staff'' unless assigned such authority by someone within the official chain of command.
* Senior department staff may overrule other department staff when ''fallback'' consent or authority from a department head is required.
** e.g. the Senior Researcher may deny Engineering from modifying a departmental function, even if a lower scientist requests to it and agrees.


Command Secretaries are exactly what the name implies. They bear no official powers or privileges. However, as a adjutant to their Head of Staff, a Command Secretary may be granted provisional authority by that Head of Staff. They may not be granted authorities the Head of Staff does not possess themselves, and they may not become an Acting Captain, or any equivalent title.
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= Security =


==Line of Succession==
Security does not have authority over other departments, except to perform their duties as follows:


Central Command has ensured that almost every facility may operate without a Facility Director due to the institutional focus on decentralization. However, in times of severe crisis, a concrete Line of Succession has been created with the aim of providing a clear cut guideline for any present Heads of Staff, regarding who may claim the title of Acting Facility Director. Should the station lack a Facility Director, due to simple absence, death, or any other manner of incapacitation, the Heads of Staff must adhere to the following hierarchy:
* Security may demand entry if there is a fugitive within a department.
* Security may execute involuntary searches of people or departments if allowed to by [[SoP: Security|Security Protocol]].
* Security may intervene if something is a tangible breach of Corporate Regulations, even if it is within a department.


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= Exploration =


<u>''Facility Director -> Head of Personnel -> Research Director -> Chief Medical Officer -> Chief Engineer -> Head of Security -> Quartermaster -> Pathfinder''</u>
The Exploration Department exists on '''some''', but not all NS-X/NE-X installations.


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== Pathfinder - Ship / Away Missions ==


The general absence of a Facility Director does require that the slot be filled. In an emergency, an Acting Captain may be designated according to the Line of Succession. This is covered in detail below. The Head of Personnel (as Acting Captain) may assign interested crew members to an empty Head's position in the interests of maintaining the Line of Succession, although any such provisional hires are expected to resign should a Head of Staff arrive on site.
Regardless of if the Exploration Department exists as a sanctioned, permanent sub-department, the Pathfinder has exclusive authority over their ship, and is effectively a Head of Staff in that regards.


The Line of Succession has been structured specifically to avoid negatively impacting the overall operational integrity of the site during a crisis. Recognizing that the duties of the Facility Director in a crisis are mentally and physically strenuous, and override the obligated Head's former duties, Central Command has provided this mandate based on the following logic: The Head of Personnel is the first in line to succeed the Captain due to the low priority nature of their primary duty and the Quartermaster's general autonomy. It is not expected that the negative impact of losing a Head of Personnel will outweigh the benefits of replacing the Facility Director. Following this logic, the ratio of cost to benefit is clearly evident in the structure.  
While out on an expedition on the Pathfinder’s ship, the Pathfinder is the final authority outside of the Facility Director and may make any legal judgement call they feel is necessary. This is to ensure safety and integrity for the away team, as the Pathfinder’s main role is to lead a successful mission, and in certain cases, ensure casualties are minimal.
*The Research Director is next in line due to the likely suspension of any scientific activities until any crisis has been resolved.
*The Chief Medical Officer's absence from the Medical Bay may have a negative impact on triage and crew health.
*Maintaining the structural integrity of the operational site is vital, and the Chief Engineer's ability to act freely is critical.
*Lastly, the Head of Security must remain free from distraction for as long as possible, with the goal of terminating the crisis.
*The Quartermaster's penultimate assignment to the Line of Succession exists mostly as a formality. Any crisis which has resulted in the loss of all other authorities on the station will most likely be irreversible by this stage. As the primary remaining authority with access to transit shuttles and logistics, the Quartermaster's ability to coordinate evacuations or mount a defense/resistance makes them the second to last remaining authority in dire circumstances.
*Similarly, the Pathfinder's placement on the Line of Succession follows an identical rationalization as the Quartermaster's. However, due to the expectation that the Pathfinder will not be on the vessel for extended periods of time, they are considered less reliable than the Quartermaster for the purposes of coordinating an effective defense or evacuation.


==Acting Facility Director or Acting Captain==
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== Pathfinder - The Research Director ==


Adhering to the Line of Succession during an emergency may result in a Head of Staff taking the title of "Acting Facility Director", hereafter referred to as "Acting Captain". The purposes of such a position should be clear to all parties. Since all Heads of Staff are equals, the need to have a deciding voice overseeing all operations may prove prudent. To this end, the title of Acting Captain may be assumed by the present Head of Staff who appears first on the Line of Succession. Acting Captains are expected to function primarily in an executive capacity. Acting Captains are expected to make decisions on sensitive topics, such as remanding prisoners to the permabrig. The Acting Captain may not dictate to other Heads of Staff how to run their departments. In spite of the Line of Succession, an Acting Captain found to be unfit by the other Heads of Staff may be removed from the position, with the status shifting to the next in Line. Central Command reserves the right to remove an Acting Captain's authority at any time.
The Pathfinder answers directly to the Research Director, with these caveats.


For the purposes of this policy, an "emergency" is considered to be any situation which would require, or has resulted in, the elevation of the station's Security Level to a position higher than Blue. If no Captain is available at the start of an emergency - or if they become incapacitated - the status of Acting Captain, as dictated by the Line of Succession, becomes active. Once the emergency has been managed to such a degree that the Security Level may be reduced to Blue or Green - or the Captain is fit to return to duty, the status of Acting Captain no longer applies.
* The Research Director may '''not''' demote and reassign the Pathfinder’s position while there is an active away mission.
*Attempting to retain Acting Captain status without a present emergency is considered an unlawful act, pursuant to [[Corporate Regulations|Corporate Regulation]] &sect;214.
* The Research Director is expected to act as management, not ‘second in command’ or ‘boss’s boss’ for the expedition, even if they are accompanying a trip.
*Furthermore, unlawfully claiming the status of Acting Captain and securing the Captain's spare ID is considered a violation of Rule 5, regarding that rule's policies on unnecessarily securing important items and the general stance on powergaming by unjust augmentation of access.
* The Research Director has the authority to demand a position on a trip if they have a need for it. After the ship departs, they answer to the Pathfinder as does everyone else.
* The Research Director '''may''' demand an away mission to return at first opportunity in cases of emergency.
* The Research Director '''may''' demand an avenue of action conducive to the installation’s missions, if deemed safe to do so.
** e.g. Leaving an artifact behind vs taking it - in the latter case, the Pathfinder may refuse if it will unnecessarily put their team in danger.
** e.g. First contact protocols.
* Only the FD may overrule the Pathfinder in this regard.


Non-Heads of Staff, including recognized "Lower Management Roles" such as the Warden, may not be promoted to Acting Captain. The only exceptions to this are the Quartermaster and Pathfinder - in that order - and then only when all other Heads of Staff are dead or otherwise incapacitated, for the purposes of coordinating a defense and/or evacuation.
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== Exploration - Department ==


The Acting Captain inherits all of the Captain's responsibilities, without inheriting their gear or rank. The Acting Captain may retrieve the Captain's spare headset - not the Bowman - to ease communication with all other departments. It is the duty of the Acting Captain to secure the Captain's spare ID, and any other sensitive material, such as nuclear authentication disks or pinpointers. Do not wear the Captain's gear, and do not change your job title. "Acting Captain" is not a recognized alternate title, and may lead to logistical snarls.
* Pilots: See ‘Pilots’ section. Pilots answer directly to the Pathfinder if piloting '''any''' ship inside the Pathfinder’s domain. Pilots are not part of the Exploration department.
* Search and Rescue / Field Medics: SaR/FM’s answer directly to the Chief Medical Officer, unless they are on an away mission.
** The CMO may not demand SaR/FM’s remain behind. Only the FD can.
** The RD does not have authority over what medical staff do in terms of medical decisions.
* Explorers answer directly to the PF and RD, as per the above.


The Acting Captain speaks with the authority of the Captain (Facility Director), and not their actual job title, during the extent of the emergency they were selected to address. They gain the authority to change the AI's laws, or call for emergency transfer, and may not be overruled. However, the Acting Captain does not, again, have the same powers as an actual Facility Director. The following actions may not be performed by an Acting Captain:
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= Pilots =


*Authorizing Executions
Pilots are currently listed under the ‘Civillian’ department, as they do not technically belong to any one depratment, as installations tend to have many different shuttles, on top of trained pilots embedded within the departments.
*Distributing Weapon Permits
*Issuing Death Warrants
*Promoting another Head of Staff to Facility Director (The Acting Captain may resign and pass the position down to the next in the Line.)
*Acting Captains may not give themselves all-access without justifiable reason. Access should be assigned and removed only as required. An Acting Captain who enters the armory will still be arrested if they do not have a valid reason for being there.


==Heads of Staff and Criminal Offense==
* Pilots should opt to assist with shuttle operation. This is considered their duty, and they have priority above department staff when it comes to who gets to fly.
* Pilots answer to the department head of who/what they’re flying for. If it’s something like the Civillian Transport, they answer to all heads of staff.
* '''Pilots answer to the Pathfinder and no one else, if flying the Exploration shuttle.''' See: Exploration - Department
* '''Pilots answer to the Pathfinder while inside Exploration.''' Your only right is to what’s in your locker - everything else done within Exploration is still under the Pathfinder’s purview.
* On NEV/NSV-class installations, pilots do not have default authority to fly the ship unless authorized to by command, including command secretaries.


A Head of Staff proven to have committed a crime can be arrested, but not demoted without going through the proper procedure of demoting a Head of Staff. Arresting the Facility Director based on suspicion alone is illegal. You must have solid evidence. A Head of Staff may not be arrested simply because you disagree with their actions or orders.
<span id="civillian"></span>
= Civillian =


==General Etiquette Regarding the Chain of Command==
Civillian staff answer to the Head of Personnel primarily, but are expected to respect the wishes of other members of Command.


Many times throughout this guide, mentions of 'reporting to CentCom' or 'reporting up the Chain of Command' are made, or alluded to. There is a general sense of etiquette regarding a standard crew member's approach to reporting perceived misconduct amongst their superiors. The rule of thumb is to always try and resolve the dispute at the lowest level. This will be explained with the following example:
Civillian staff are lowest on the hierarchy, and have no authority over other employees, except inside their designated establishments (including to eject other employees), e.g. the bartender over the Bar.


*A Warden orders an Officer to illegally search a crew member that is not currently engaging in any unlawful activity. The Security Officer tells the Warden this would be breaking the law, but the Warden reaffirms the order. The Security Officer, aware this order is unlawful, complies. This results in the arrest of the crew member, who was found to be in possession of contraband.
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*The Officer then approaches the Warden's direct supervisor - the Head of Security - regarding the issue. The Head of Security acknowledges that the Warden's order was illegal, but that sometimes the law should be ignored.
= Central Command / Emergency Responders =
*The Officer then reports to Internal Affairs regarding the case. The IA agent begins an investigation, but is generally stonewalled by the Head of Security and Warden.
*The Officer and IAA report to the Facility Director regarding the illegality of the arrest. The Facility Director, upon finding out that illegal items were obtained, decides that even if the arrest was initially illegal, it was justified.
*The Officer and IAA then fax CentCom to report the issue.


As you can see in this example, the Security Officer attempts to resolve the issue at the lowest possible level. You may instinctively wish to go right to the Facility Director to report this concern, but similar issues may be occurring all across the station, and the Facility Director is only one person. By doing your due diligence and attempting to resolve the conflict via the most immediate authority, you can ensure fast and consistent results. If, at any point along this process the response was different, ''ie;'' the Head of Security took the illegal nature of the search seriously and reprimanded the Warden/freed the prisoner, the issue could be counted as resolved right there.
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== Officers ==


Therefore, it is good for everyone to have a solid grasp of the Chain of Command, whether your job is mentioned in it or not. Understanding who you report to, and who may legally order you to perform a task, is vital to the smooth and just operation of the station.
Central Command Officers have operational authority to overrule any directive while onboard.


==Operational Autonomy==
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== Visitors ==


A centuries old aphorism dictates that ''"a Sergeant at the Front outranks a General at the Rear"''. CentCom understands that sometimes the shifting face of a crisis may cause orders to become untenable, or outright harmful to the well-being of the operation. Therefore, corporate has seen fit to formalize a policy known as 'Operational Autonomy', quoted below:
Central Command Visitors do '''not''' have overrule authority, unless given command authority by the designated command installation, or otherwise return to the command post for proper authentication as an officer.


Central Command Visitors are not necessarily off duty Officers.


''Recognizing that situations are apt to change in the course of duty, the integrity of the operation being the foremost priority, a NanoTrasen employee may ignore any order - be it lawful or unlawful - if they believe that the execution of such order may immediately result in irreparable damage to essential property or personnel. Recognizing that the failure to execute an order may result in penalties, this policy may be cited following the refusal to execute an order for the purpose of record, but does not prevent the employee from facing legal consequences pending a full investigation.''
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== Emergency Responders ==


Emergency Responders do not answer to the installation’s command staff, but in turn, do '''not''' have overrule authority over installation command unless otherwise denoted.


In more common terms, a NanoTrasen employee may directly disobey an order given to them by any superior if they believe there is evidence that the execution of this order will result in immediate and demonstrable harm to themselves, their place of work, or others. For example, an Engineer ordered to turn on a Singularity Engine may refuse the command if they observe that the engine's containment field is malfunctioning. Importantly, this provision is not in and of itself a legal defense, and does not prevent charges from being pressed against any employee who refuses to follow an order. An employee may request a hearing or formal Tribunal to ascertain whether Operational Autonomy was rightfully claimed, and may expect to have all charges dropped should they be found to have cited the policy lawfully. Improperly claiming Operational Autonomy for the purposes of avoiding assigned duties, or simply because you disagree with an order you are given, will most likely result in heavier penalties being applied, up to and including termination of your contract. Note also that Operational Autonomy may only rightfully be claimed when an '''immediate''' threat is anticipated. Being ordered to pilot a shuttle without proper communications equipment may result in potential hazards, but this order is not recognized as a clear and unavoidable threat to operational integrity.
Installation staff are recommended to not obstruct the duties of response personnel. Response personnel are often authorized to complete their directives - usually the protection of the installation from the active threat - with any means necessary.


==Exploration and the Chain of Command==
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== Validation ==


Exploration is structured as a microcosm of the larger logistical system aboard NanoTrasen vessels. As such, Exploration may appear hard to classify in terms of its position in the Chain of Command. Functionally, the Pathfinder is immediately subordinate to the Facility Director or Captain. Under normal circumstances this would make the Pathfinder a full Head of Staff. However, NanoTrasen employees possessing Pathfinder status are formally recognized as separate from the formal Staff structure for the express purpose of allowing them full autonomy to conduct long range reconnaissance missions and mount scientific expeditions. As such, Pathfinders are considered a "Lower Management Role" even though they lack a direct supervisor.
Command is authorized to validate Central Command orders by secure fax when suspecting channel, or personnel compromise by hostile entities.


Exploration frequently works in conjunction with the Research and Development department, due to the nature of their field revolving around the study of unexplored planets and xenofauna. However, Exploration is expected to operate autonomously and without immediate logistical support for long periods of time. Due to this concern, Exploration departments are usually heavily armed and provided with otherwise restricted gear, for the express purpose of aiding in the longevity of the expedition and the integrity of its components. This means that Exploration's arms and armor are typically second only to Security on board NanoTrasen vessels, and reports of Exploration augmenting Security's defense in the face of boarding parties and zoological threats are not uncommon. Therefore, the Pathfinder maintains a special hierarchical relationship with both the Research Director and Head of Security, as outlined below.
It is rare, but not unheard of, for even Central Command Officers to be replaced by dopplegangers. Command must make a reasonable, best-faith effort to determine the correct course of action in these situations. Abuse of this clause will '''not''' be tolerated.


Two Heads of Staff may form a consensus to stop an Expedition from leaving the ship. Although these Heads of Staff may prevent an Expedition from leaving, they may not order a Pathfinder to stop preparing for an expedition (''ie;'' order them to stop gathering medical supplies, or material which they may be expected to use should the travel ban be lifted), and may not seize materials or items brought back by the Exploration team that are meant for other Departments. Should the Heads of Staff be found to have ordered the grounding of an Expedition without justifiable cause, they may be punished according to [[Corporate Regulations]] ;sig214.
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= Visitors =


===The Pathfinder and the Research Director===
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== Sanctioned Visitors ==


When preparing for or returning from an Expedition, the Pathfinder is expected to coordinate with the Research Director regarding any objects or creatures of note the RD may wish to have recovered. The RD is also the ultimate authority regarding what experimental gear the Pathfinder may requisition from the Science team, but this does not prevent the Pathfinder from requisitioning gear from other sources, such as Cargo or Security, that Research declined to distribute. The Pathfinder does not require the Research Director's permission to organize an expedition.
Sanctioned visitors are those arriving with regular crew intake channels. They have been pre-authorized by Nanotrasen, and cannot be ejected from the facility. In return, they are agreeing to undergo the full set of restrictions, as well as rights, that a regular employee would have.


===The Pathfinder and the Head of Security===
* Such visitors may not be expelled or barred entry to the installation.
* Such visitors may have their items confiscated permanently, and are afforded no such ‘diplomatic immunity’ by Security.
* Such visitors must obey all head of staff orders, with the exception of being ordered to do work, as they are not ''employed, or on duty''.
* Such visitors may be barred entrance to areas at will.


Due to the heavy armament carried by the standard Explorer, they represent a unique security risk whilst still on board the station. At the same time, they are equally in a unique position of being able to provide aid and augment an understaffed Security force in the face of an emergency. The Head of Security's authority does not override the Pathfinder's unless there is a clear and present threat which requires Security's attention. During such times, the Head of Security may lawfully order the Pathfinder to stop disembarking, to begin patrols, or to otherwise augment Security's efforts in ending the threat. This authority ends when the emergency does.
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== External Visitors ==


===Search and Rescue and the Chief Medical Officer===
External visitors refer to visitors arrving on the installation without Nanotrasen’s official sanction (e.g. arriving on the crew transfer shuttle, the public teleporter, other methods of normal crew intake). External visitors are not part of the employed staff.


The Chief Medical Officer may not restrict or otherwise dissuade SAR members from departing on expeditions, regardless of the current situation or emergency status, as SAR crew are considered members of the Exploration department. However, while SAR are operating on board the station during a medical emergency, they must obey the CMO's lawful orders and coordinate with station-bound crew.
* Visitors are subject to corporate regulations to a limited extent onboard. Please see [[SoP: Security|Security Protocol]] for the extent of such.
* Anything confiscated from visitors must be returned during their egress, unless it is a threat to the installation to do so.
* Visitors obviously can not be ordered to do work. Visitors can be ordered to keep out of private areas, as well as certain public areas, within reason and with necessity.
* Visitors may leave at any time unless detained for a breach of regulations; please see [[SoP: Security|Security Protocol]] for when this is valid.
* Visitors may be expelled, or barred entry to the installation by the command staff.


===The Pathfinder and Heads of Staff on Expeditions===
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== Visiting Ships / Foreign Installations ==


After leaving the point of origin, in the process of executing their normal duties, Pathfinders do not adhere to the Line of Succession until their return. For the duration of the expedition, until the excursion shuttle returns to its point of origin, the Pathfinder is the sole authority, equivalent to the Facility Director. Should any Heads of Staff have come along on the expedition, they become subordinate to the Pathfinder, with all that that entails.
Visiting ships, and any external installations, are sovereign entities, and are afforded the following allowances:


==Pilots and the Chain of Command==
* Visiting ships, much like external visitors, may be expelled or barred from entry, for any reason, by command staff.
* Visiting ships are sovereign. They, and those onboard, are not subject to corporate regulations, except for the sections detailing Admiralty Law.
* Unless ordered to by Central Command, it is not acceptable to forcefully enter external ships '''except to:'''
** Extract Nanotrasen crewmembers whom are under duress.
** Enforce Admiralty Law, as detailed in [[Corporate Regulations]]
** Recover company property of high value, e.g. restricted technology, blueprints, or devices.


Pilots on NanoTrasen vessels exist in a strange state of situational limbo. All Pilots on board a NanoTrasen vessel belong first and foremost to the Service Department. This makes their primary supervisor the Head of Personnel. However, due to the exacting nature of SOP and the general nature of space travel, Pilots will almost always find themselves subordinate to a secondary supervisor. Pilots do not classify as a "Lower Management Role", as the Pathfinder does. In fact, Pilots will most commonly find that the Pathfinder is their secondary supervisor. To this end, lawful commands given to a Pilot by a Pathfinder are second only to the Head of Personnel's (lawful orders from the Facility Director overriding both). Unless directly engaged in piloting their assigned shuttle, a Pilot is expected to obey the commands of the supervisor of their assigned department shuttle. A Pilot flying for the Security Department would coordinate with the Warden or HoS, ''et cetera''. In the course of flying, Pilots may cite [[Chain of Command#Operational Autonomy|Operational Autonomy]], but otherwise may not deviate from charted flight plans or established itineraries.
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= Outside Regulatory Bodies =


Should a Pilot find their secondary supervisor to be disagreeable, they may choose to decline to fly their assigned vessel so long as another Pilot is available to fly. Should the Pilot's secondary supervisor find them not suited for the mission, the secondary supervisor may not ''fire'' the Pilot, as this is the purview of the Pilot's primary supervisor - the Head of Personnel - alone. However, the secondary supervisor may ''dismiss'' the Pilot, and bar them from flying the shuttle of the Department they have been assigned to. This effectively ejects the Pilot from that departmental assignment, but leaves them open to fly shuttles belonging to any other available Department.
Diplomats and administrators may sometimes tour facilities and vessels at random, especially during negotiations.


==Summary==
The crew is expected to treat such official visitors with respect, as to not cause a diplomatic incident or unnecessarily create tension. Remember, your actions reflect on your vessel more than the entirety of Nanotrasen.


NanoTrasen has absolute authority. CentCom has higher authority than anyone on the station. The Facility has higher authority than everyone else on the station. No Head of Staff (excluding the Facility Director) can overrule another, except in extreme cases (e.g. criminal activity, mental instability). In the event of missing ranks, authority follows the Chain of Command, and the Line of Succession; the Chain that Binds.
Regardless, they do '''not''' have the authority of Central Command officials. Any orders they attempt to make are instead to be treated as suggestions.

Latest revision as of 02:13, 17 September 2023

SoP: Chain of Command

Summary

NEX/NSX class installations are staffed with a myriad of departments to maximize adaptivity to various situations.

The Chain of Command refers to the rules and guidelines pertaining to jurisdiction and authority aboard an installation. While most situations may be resolved with light mediation and common sense, there often comes a time when a clear line of authority must be established, especially during times of decisive action.

This segment of Installation Directives contains exact instructions for determining the web of authority governing multi-department installations.

Abridged: As most employees have little need to familiarize themselves with the fine print, an abridged version of the below is as follows.

  1. Central Command: The designated command, or relay post for the installation carries authority above all employees aboard. Communication with such is often done via faxes, or in emergencies, subspace relays.
    • Central Command Officers have operational authority while aboard.
    • Central Command Visitors do not, and must return to the command post, or be granted authority by secure communications to have overrule authority over installation command.
    • Emergency Repsonders sent from Central Command do not have overrule authority over the rest of the hierarchy unless otherwise specified, but also do not answer to the chain of command.
  2. The Facility Director: The Facility Director carries the final say in most usual circumstances.
  3. The Acting Director: In times of emergency, the acting director carries authority above other heads of staff.
  4. The relevant Head of Staff of your department: Your department’s head has authority unless overruled by 1, 2, or 3.
    • The Head of Personnel is in command of departments that lack a Head of Staff.
  5. Department Leads:
    • The Quartermaster is the department lead of Supply.
    • The Pathfinder is the department lead of Exploration, if exploration is a standard department of the installation. Otherwise, they have full authority over their designated area and shuttle.
    • Senior Roles within a department should be regarded, but do not have binding authority unless someone with binding authority grants authority to the senior role in question.

Special Cases:

  • The Pathfinder has full operational authority over their designated ship. The only roles that may overrule a Pathfinder in this regard are Central Comamnd or the (Acting) Facility Director.
  • The Research Director may not demote the pathfinder while an away mission is in progress, but may order an away mission to return at first opportunity during an emergency.
  • Visitors and Diplomats: Sanctioned visitors and/or diplomats are not bound by command authority, other than in these cases:
    • They are being detained for a violent crime. Security Procedures detail when this is allowed.
    • A head of staff may expel them from their department or restrict access to their department. Departmental staff may do the same, if a head of staff does not exist and they are not overruled.
    • The Facility Director, or, if missing, Command as a whole have authority on whether or not such visitors are allowed to board / stay.

Heads of Staff, Internal Affairs Agents, and Command Secretaries should still parse the entire document, especially in regards to their own department. There are often exceptions to the above.

Command

The Command ‘department’ is made out of the Facility Director and the five heads of staff of the installation’s departments.

Facility Director

The Facility Director is the director of the installation. They may overrule most orders, as long as such rulings are legal.

They outrank everyone else aboard, except for Central Command Officers.

  • The Facility Director may overrule any department head.
  • The Facility Director, as stated in Security Protocol, is the only one who may issue hard rulings contradictory to Corporate Regulations. This is not a power without limitation - See: Command Protocol, Chief Medical Officer, Head of Security
  • The Facility Director is expected to oversee, and direct. The individual Heads of Staff see to their respective departments. It is not the FD/Captain’s job to micromanage.
    • Remember: The Department Heads often know far more about a department than yourself.
  • As the highest rank permanently staffed aboard, you have great power, and great responsibility. You are expected to be able to defend your actions if your directives come under challenge.
  • You are the only one able to unilaterally remove a head of staff from their position, in certain circumstances. Abuse of this will result in your own removal.
    • Such a reason must be related to installation security, or the outright refusal of valid, sound, and legal orders. Suspicions of a lack of performance, or refusing to follow unsound orders (e.g. “Kill all the slimes, we aren’t doing xenobiology today. I will not say why.”) is not a reason.
    • For demotions rooted in other reasonings, a faxed authorization from Central Command is necessary.
    • You may still directly take over a given departmental operation without demoting a head of staff, with valid reasoning.
    • Security is not to enforce demotions if the above conditions are not met.
  • You are the only one allowed to unilaterally promote someone to a head of staff to fill a missing position.
    • An arriving Head of Staff has priority over the fill.
    • Such fills must be denoted as “Acting” infront of their title.

Head of Personnel

The Head of Personnel is the head of human resources, and the director of supply, logistics, and civillian staff. While not the ‘second in command’ of the command staff, they often assist in direction and delegation, should a head of staff be missing for a department.

  • The HoP cannot overrule other department heads.
  • The HoP is not automatically the acting Director, unlike on some other stations. See: Actiong Director, Succession.
  • The HoP is the department head of Cargo, and the Civillian ‘department’. Your relationship to the Quartermaster is analogous to the Head of Security’s to their Warden.
    • Avoid micromanaging if you can help it. The Quartermaster has likely worked more logistics than you, and is primarily under you due to logistics being important for the crew’s function.
  • The HoP is in charge of departments without a head.
    • Much like the FD, and with Cargo, do not micromanage; The department staff probably know how to work their department more than you.
  • You are the person responsible for resolving interpersonal disputes, while IAA are mostly for official complaints. You are often considered the ‘head’ of Internal Affairs, even if you have no authority over IAA.
  • You are responsible for managing the station’s primary budget.
  • You are responsible for role changes and access management.
    • Department heads may assign access to their departments themselves.
    • You may not assign access to a department if a head of staff vetoes, outside of an emergency. The only exception are areas like Maintenance, which, while technically in the ‘Engineering’ category, is logically not owned by the Engineering department.
  • While heads of staff may demote their staff, you, and the Facility Director, are the only ones able to entirely dismiss staff.
    • A head of staff must consent to dismissal of their staff. The Facility Director is not subject to this restriction.

Research Director

The Research Director is the leader of the installation’s Science Division.

  • The Research Director is the only head of staff without hard authority over general station affairs.
    • The Research Division is not vital to installation survival, as opposed to the installation’s mission.
    • With this in mind, your position is one with little obligation towards any one specific crew-member, yet much duty towards the installation as a whole.
  • The Research Director’s core mandates are as follows:
    • Oversee and direct the operations of the Research Division, as specified in your department’s Directives.
    • Ensure the safety of operations in the Research Divisions. Experiments often go wrong, and your performance as a Director is rated both for efficiency, as well as for safety.
    • Assist the installation in the completion of its directives, as specified in your department’s Directives.
  • The Research Director is responsible for coordinating away missions along with the Pathfinder, as well as any expeditions made ad-hoc by trained personnel.
  • The Research Director is responsible for developing countermeasures to the myriad of threats the ship / facility may face in its operation, as per the Science Division’s operational Directives.
  • The Research Director does not possess overruling authority over any other department head in this regard. They are expected to work cooperatively.
  • The Research Director does possess overruling authority to shut down unauthorized experiments involving anomalous or experimental technology, if it is a threat to the crew.
    • e.g. someone showing off an artifact with unknown emissions may be ordered to turn it into Research for containment. Similarly, the RD may step in if Medical decides to construct a genetics lab without authorization.

Chief Medical Officer

The Chief Medical Officer heads the Medbay, and has jurisdiction over all health matters, whether physical or psychological.

  • The Chief Medical Officer’s core duties are to maintain the crew’s health. This is further outlined in Medical Directives.
  • Psychological wellness/fitness of duty for command is outlined in Command Directives.
  • The Chief Medical Officer has the final say over medical matters, like quarantine. Other heads of staff may not impede such, outside of an emergency.
    • The Research Director holds authority over repairs and maintenance of synthetics, including synthetic crew. The Medical Bay is suited for biological lifeforms only.
    • The Research Director shares joint authority with the CMO for questions of mental wellness regarding synthetic units. Stationbounds, however, are to be handled within the Research Division whenever possible.
  • The Chief Medical Officer may exercise quarantine authority over arriving shuttles, visitors, and in extreme cases, crew, if xenobiological contamination is suspected.
  • The Chief Medical Officer has the authority to demand medical oversight or even halting of operations for experiments and departmental operations, if a severe threat to crew health is suspected.
    • e.g. Engineering / Research is soaking hallways in radiation, as an extreme case.

Chief Engineer

The Chief Engineer is the head of the Engineering department. Their primary responsibility is to keep the installation functional, and fit for crew operations from an architectural standpoint.

  • The Chief Engineer has final say over non-departmental renovations. They may halt projects if a renovation is believed to be overly disruptive or dangerous.
    • The CE should only exercise this right to enforce matters of safety or security.
    • The CE may halt departmental renovations if it poses a risk to installation operations. Example: Research shooting a particle accelerator towards the interior of the station, or trying to siphon air lines without approval.
  • The Chief Engineer has final say over Engineering operations. On naval installations, they should work with the bridge staff to optimize operational capacity.
  • The Chief Engineer is also in charge of handling major problems with shuttlecraft. While pilots usually have the right of way, the CE may ground vessels if there is a threat to operator, or passenger safety.
  • The Chief Engineer is responsible for safeguarding and operating ship machinery and equipment on naval vessels.
  • The Chief Engineer make enact lockdowns on unsafe areas during emergencies.

Head of Security

The Head of Security is in charge of the Internal Security Department. As the Head of Security, you have the greatest hard authority of any head of staff, yet you also have the greatest restrictions, and responsibilities.

  • As the Head of Security, you do not automatically outrank other heads of staff, or in most cases, even departmental staff. Security Protocols dictate when you, or other members of Security, may overrule other authorities, including with the use of force.
  • You are one of the sole authorities able to unilaterally authorize contraband and weapon permits for other crewmembers.
  • You are in charge of the installation’s defense. This will sometimes put you at odds with the other heads of staff.
  • You possess overruling authority, except for against the Facility Director, in terms of barring visitors / shuttles from the installation. You must have valid reasoning to do so.
  • You may enact lockdowns for security reasons, as well as bar crewmembers from visiting certain locations. The latter may only be done in circumstances where said locations are a direct, immediate threat.
    • e.g. Barring pilots from visiting a known pirate base
  • You are expected to mediate, or, in the worst case, be the one to make the call to arrest another memeber of Command if it is deemed too unsafe to tolerate their actions.

Acting Director / Acting Captain

The Acting Director / Captain is a position filled when the Facility Director / Captain is unavailable, incapacitated, or unfit for their position during an emergency.

  • There is not always an Acting Director. The lack of a Director does not mandate the assignment of an Acting Director.
  • The Acting Director possesses the same authority as the Facility Director, except in the following cases:
    • The AD may not demote heads of staff without another majority vote in Command.
    • The AD does not have certain powers given to the FD. Each department’s directives page outlines this in greater detail.
    • The AD may not promote anyone to a head of staff position without a majority vote amongst command members. Anyone promoted is considered ‘temporary’ and may be demoted at any time by the real FD or the AD.
  • An Acting Director may only be assigned in times of crisis, or need. This is usually, but not always denoted by a need to switch to a higher alert level than Green.
    • The usual need other than 'crisis' for AD assignment is a sensitive operation, that while not a threat to the installation, should be deliberately coordinated by the command staff.
    • The Acting Director must step down after the emergency is resolved.

Spare ID

The Spare ID does not necessarily require AD assignment for usage. See Command Protocol for protocol.

Succession - Choosing an Acting Director

  • The Head of Personnel is first in line for Acting Director. Given they do not lead a department with a potentially-critical mission, they are the best choice as to not distract the departmental leads while they handle the emergency.
    • This is considered part of the HoP's core responsibilities, but they may yield as per the above if it is necessary.
  • The heads of staff should take the initiative on elevating an Acting Director barring that.
    • Acting Directors may be vetoed by a majority command vote - this includes the Head of Personnel's default prioritization.
    • Acting Directors are a coordination role above technical role. A head of staff whom is not busy with the crisis at hand should take it if needed - not necessarily the head with the most expertise with the crisis.
    • If no one volunteers, immediately page the relevant head of staff on if they are able to assume AD as per below prioritization, and then move onto the mandatory ordering if they also unwanting to do so.
  • The recommended priority for picking an Acting Captain based on technical expertise is as following:
    • Head of Security - Boarding, hostile forces, intruders, manhunts
    • Chief Engineer - Breaches, failure of life support, emergency maneuvers
    • Chief Medical Officer - Viral outbreaks, mass casualty
    • Research Director - Situations pertaining to a subdivision of science, or when the agreed-upon response to be primarily performed by the Research Division
  • Remember: The AD is here to work with the Command staff, not against them. If you do not have the technical background for a crisis, have those whom do advise you you relevant matters.
    • This especially applies if you are not the head of staff with the pertinent technical expertise. You are promoted to free up that head of staff to perform their duties, not to fight them on command matters.
  • Someone who does not want AD cannot have it forced upon them except in the following situation:
    • If no one wishes to be AD, and someone needs to handle affairs with the spare ID and coordination, the following order is mandatory, as part of the responsibilities of being command staff: HoP –> RD –> CMO –> CE –> HoS
    • This order is only if no one wants the ID. This is just the order of who must handle access and minor AD affairs if no one is willing to take the mantle.
    • Heads of staff may relinquish AD at will, and are recommended to do so if they are being overwhelmed with directly overseeing the handling of a crisis.

Succession - No Heads of Staff are available

The following roles are considered for Acting Captaincy in the event that no members of Command are available:

  • Bridge Officers
  • Pathfinder
  • Quartermaster
  • Senior Engineer
  • Senior Researcher
  • Warden
  • Head Nurse

These are in no particular order - except for Bridge Officers, assuming they are ready to assume the mantle. Pick someone with the most general knowledge of the situation, as well as coordination ability under pressure.

Internal Affairs

Internal Affairs Agents handle compliance cases and complaints. They do not have hard authority over anyone except for specific exceptions.

  • Command may not demote Internal Affairs without a tangible and valid reason. Involuntary demotions of Internal Affairs must be faxed to Central Command.
  • Department Heads do not have to allow IAA entry to their departments for audits. They are, however, heavily encouraged to.
  • Areas IAA have access to by default may not be barred from them, except in extenuating circumstances.
    • Something being unpleasant is not an extenuating circumstance. Discussing a secret plan to evade boarders and maintaining operational security is.
  • Command is nonetheless encouraged to cooperate with Internal Affairs. Not doing so often causes more problems for you than it avoids down the line.

Command Secretaries / Bridge Officers

Command secretaries (and Bridge Officers on a naval installation) are junior staff tasked with assisting with Command operations. By default, they do not have Command authority over anyone.

  • They answer only to the Heads of Staff, and no one else. Senior departmental staff, as well as IAA, have no sway over their operations.
  • They are authorized to pilot the ship, unless otherwise specified.

Blueshields

Blueshields are assigned bodyguards to the Heads of Staff, typically recruited from senior Security members. By default, they do not have Command authority over anyone.

  • Blueshields answer only to the Command personnel, and no one else. A Director's orders are above all else, though blueshields may forego these orders in times of crisis when acting in good faith (regardless of outcome). For example, crossing a hallway to save another head of staff while not immediately endangering the Director who ordered them to stay.
  • Blueshields are not authorized to leave the ship, unless accompanying a Head of Staff.
    • If a Head of Staff exists, they must inquire with the Director, HOS, or HOP before leaving the ship. If none are present, they must request permission from central command.
  • Blueshields are to abide by security level weapon restrictions; being in breach of this will result in the Blueshield being punished more severely than normal.
  • In the absence of Command staff, their job is to protect key command departments, mainly the bridge, vault, and AI chamber. Green alert allows for free movement around the station while performing these duties.
  • Blueshields do not have the legal authority to assign prison sentences; in the event that they restrain someone in the way of their duties, they are to be recovered by Security and processed as normal. Blueshields are under ```no ```obligation to watch restrained individuals until security arrives, and should ```never``` keep command figures (and by extent themselves) near proven threats if it can be helped, even those that are subdued.

Senior Department Staff

Senior department staff are veterans of their department, and are there to assist in directing and leading operations.

  • Senior department staff do not have direct, binding authority over their department’s staff unless assigned such authority by someone within the official chain of command.
  • Senior department staff may overrule other department staff when fallback consent or authority from a department head is required.
    • e.g. the Senior Researcher may deny Engineering from modifying a departmental function, even if a lower scientist requests to it and agrees.

Security

Security does not have authority over other departments, except to perform their duties as follows:

  • Security may demand entry if there is a fugitive within a department.
  • Security may execute involuntary searches of people or departments if allowed to by Security Protocol.
  • Security may intervene if something is a tangible breach of Corporate Regulations, even if it is within a department.

Exploration

The Exploration Department exists on some, but not all NS-X/NE-X installations.

Pathfinder - Ship / Away Missions

Regardless of if the Exploration Department exists as a sanctioned, permanent sub-department, the Pathfinder has exclusive authority over their ship, and is effectively a Head of Staff in that regards.

While out on an expedition on the Pathfinder’s ship, the Pathfinder is the final authority outside of the Facility Director and may make any legal judgement call they feel is necessary. This is to ensure safety and integrity for the away team, as the Pathfinder’s main role is to lead a successful mission, and in certain cases, ensure casualties are minimal.

Pathfinder - The Research Director

The Pathfinder answers directly to the Research Director, with these caveats.

  • The Research Director may not demote and reassign the Pathfinder’s position while there is an active away mission.
  • The Research Director is expected to act as management, not ‘second in command’ or ‘boss’s boss’ for the expedition, even if they are accompanying a trip.
  • The Research Director has the authority to demand a position on a trip if they have a need for it. After the ship departs, they answer to the Pathfinder as does everyone else.
  • The Research Director may demand an away mission to return at first opportunity in cases of emergency.
  • The Research Director may demand an avenue of action conducive to the installation’s missions, if deemed safe to do so.
    • e.g. Leaving an artifact behind vs taking it - in the latter case, the Pathfinder may refuse if it will unnecessarily put their team in danger.
    • e.g. First contact protocols.
  • Only the FD may overrule the Pathfinder in this regard.

Exploration - Department

  • Pilots: See ‘Pilots’ section. Pilots answer directly to the Pathfinder if piloting any ship inside the Pathfinder’s domain. Pilots are not part of the Exploration department.
  • Search and Rescue / Field Medics: SaR/FM’s answer directly to the Chief Medical Officer, unless they are on an away mission.
    • The CMO may not demand SaR/FM’s remain behind. Only the FD can.
    • The RD does not have authority over what medical staff do in terms of medical decisions.
  • Explorers answer directly to the PF and RD, as per the above.

Pilots

Pilots are currently listed under the ‘Civillian’ department, as they do not technically belong to any one depratment, as installations tend to have many different shuttles, on top of trained pilots embedded within the departments.

  • Pilots should opt to assist with shuttle operation. This is considered their duty, and they have priority above department staff when it comes to who gets to fly.
  • Pilots answer to the department head of who/what they’re flying for. If it’s something like the Civillian Transport, they answer to all heads of staff.
  • Pilots answer to the Pathfinder and no one else, if flying the Exploration shuttle. See: Exploration - Department
  • Pilots answer to the Pathfinder while inside Exploration. Your only right is to what’s in your locker - everything else done within Exploration is still under the Pathfinder’s purview.
  • On NEV/NSV-class installations, pilots do not have default authority to fly the ship unless authorized to by command, including command secretaries.

Civillian

Civillian staff answer to the Head of Personnel primarily, but are expected to respect the wishes of other members of Command.

Civillian staff are lowest on the hierarchy, and have no authority over other employees, except inside their designated establishments (including to eject other employees), e.g. the bartender over the Bar.

Central Command / Emergency Responders

Officers

Central Command Officers have operational authority to overrule any directive while onboard.

Visitors

Central Command Visitors do not have overrule authority, unless given command authority by the designated command installation, or otherwise return to the command post for proper authentication as an officer.

Central Command Visitors are not necessarily off duty Officers.

Emergency Responders

Emergency Responders do not answer to the installation’s command staff, but in turn, do not have overrule authority over installation command unless otherwise denoted.

Installation staff are recommended to not obstruct the duties of response personnel. Response personnel are often authorized to complete their directives - usually the protection of the installation from the active threat - with any means necessary.

Validation

Command is authorized to validate Central Command orders by secure fax when suspecting channel, or personnel compromise by hostile entities.

It is rare, but not unheard of, for even Central Command Officers to be replaced by dopplegangers. Command must make a reasonable, best-faith effort to determine the correct course of action in these situations. Abuse of this clause will not be tolerated.

Visitors

Sanctioned Visitors

Sanctioned visitors are those arriving with regular crew intake channels. They have been pre-authorized by Nanotrasen, and cannot be ejected from the facility. In return, they are agreeing to undergo the full set of restrictions, as well as rights, that a regular employee would have.

  • Such visitors may not be expelled or barred entry to the installation.
  • Such visitors may have their items confiscated permanently, and are afforded no such ‘diplomatic immunity’ by Security.
  • Such visitors must obey all head of staff orders, with the exception of being ordered to do work, as they are not employed, or on duty.
  • Such visitors may be barred entrance to areas at will.

External Visitors

External visitors refer to visitors arrving on the installation without Nanotrasen’s official sanction (e.g. arriving on the crew transfer shuttle, the public teleporter, other methods of normal crew intake). External visitors are not part of the employed staff.

  • Visitors are subject to corporate regulations to a limited extent onboard. Please see Security Protocol for the extent of such.
  • Anything confiscated from visitors must be returned during their egress, unless it is a threat to the installation to do so.
  • Visitors obviously can not be ordered to do work. Visitors can be ordered to keep out of private areas, as well as certain public areas, within reason and with necessity.
  • Visitors may leave at any time unless detained for a breach of regulations; please see Security Protocol for when this is valid.
  • Visitors may be expelled, or barred entry to the installation by the command staff.

Visiting Ships / Foreign Installations

Visiting ships, and any external installations, are sovereign entities, and are afforded the following allowances:

  • Visiting ships, much like external visitors, may be expelled or barred from entry, for any reason, by command staff.
  • Visiting ships are sovereign. They, and those onboard, are not subject to corporate regulations, except for the sections detailing Admiralty Law.
  • Unless ordered to by Central Command, it is not acceptable to forcefully enter external ships except to:
    • Extract Nanotrasen crewmembers whom are under duress.
    • Enforce Admiralty Law, as detailed in Policy/Corporate Regulations
    • Recover company property of high value, e.g. restricted technology, blueprints, or devices.

Outside Regulatory Bodies

Diplomats and administrators may sometimes tour facilities and vessels at random, especially during negotiations.

The crew is expected to treat such official visitors with respect, as to not cause a diplomatic incident or unnecessarily create tension. Remember, your actions reflect on your vessel more than the entirety of Nanotrasen.

Regardless, they do not have the authority of Central Command officials. Any orders they attempt to make are instead to be treated as suggestions.

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