SoP: Cargo
NanoTrasen provides a collection of Example Paperwork for Cargo that can be used during a shift. Keep several copies available at all times.
Ordering Cargo
Orders are normally made in person at the cargo computer, and either signed or stamped by the head of staff. Any orders not made in person, such as the science department requesting you send them a box of monkey cubes who are unable to leave their department due to their work, should be sent a copy of the Item Request Form through the mail system. It is not required to go through all of this, but if the goods you ordered fall into the wrong hands, and it's your name on the order form, you will be liable if you cannot prove you did all the necessary procedures to ensure the order reached its destination. These procedures are more to protect yourself from liability so Internal Affairs doesn't complain.
Orders stamped with a head of department's stamp should take precedence over any orders without a stamp, and should be ordered first. In order of precedence from most to least important: Central Command stamp, Colony Director's stamp, Head of Personnel's stamp, Quartermaster's stamp, then finally, any other Head of Staff's stamp.
As a Cargo Technician, anything that is stamped with the Quartermaster's stamp or above should be automatically approved once any suspicions (if any) are resolved. The reason why is that the Quartermaster, Head of Personnel, the Colony Director, and Central Command all directly outrank you and can override you and order the item themselves if you refuse, and then probably fire you. As long as there's a stamp on the request form and the request was ordered in their name, you are not liable for whatever happens.
If something seems suspicious about any cargo request, such as a missing signature on a request for a pile of guns, you should immediately stall the order. If the order was made by someone who directly outranks you (as explained above) you need only require a confirmation of identity with both a stamp and a valid signature, and the order may be approved. If the suspicious request was made by someone who does not directly outrank you, contact the Head of Security and confirm the customer's identity before proceeding.
If the order is not automatically approved, then it is up to you whether the order is approved or declined. Does the HoS need to be stocking the armory with heavy weapons during code green? Does that assistant really need insulated gloves? Does engineering really need your latest shipment of diamonds to build a disco bar in space? If an order seems ridiculous, reject it. On the other hand, if the order is sensible, then accept it. Either way, begin with the following steps:
- If an order is accepted, skip this step. If it has been declined, stamp the request form with the "Denied" stamp, and put it in the file cabinet next to the cargo computer. Inform the customer that their request has been declined, and the reason why. Give the denied customer a copy of the form below, and keep a copy for your own records and paperclip it to the request form that was denied.
- If an order is accepted, skip this step. If the order is declined, this is the final step. Open the cargo computer and decline the order if it exists.
- The order has been accepted. Open the cargo computer and accept the order, or place the order and accept it if the order does not exist.
- Do not immediately call the cargo shuttle. Confirm with the customer, "Will that be all?" If so, or if they just wander off without confirming this, you may now call the cargo shuttle. If not, approve or decline the orders and follow the prior steps until there are no more requests. Keep an eye on the remaining cargo points each time a request is approved. If there aren't enough, confirm any requests that are more important to the customer first.
- Wait for the cargo shuttle to arrive. Ask the customer how they would like the cargo delivered. There are four methods of delivery: Pickup, mail, MULE, or courier. By default, cargo is pickup. Dangerous cargo is pickup only. Dangerous cargo is listed below, and is to be returned to Central Command if the order cannot be picked up within 30 minutes of arrival.
- Authentication Key Pinpointer crate
- Electromagnetic weapons crate
- Incendiary weapons crate
- Phoron gas canister
- Supermatter Core
- Predatory Animal Crates
- Upon arrival of the cargo, bring all cargo to the center of the cargo bay. You may be dealing with multiple orders from multiple people, so ensure you have sorted the cargo to its correct owner before delivering anything. Leave notes if nessicary. Do not open any crates for any reason unless instructed to do so by the customer.
- Once the cargo is sorted, deliver the cargo using the specified method to the specified location. By default, it is to be sent to the customer's department. Pickup orders are to be kept in the cargo bay (not the lobby) until the customer arrives to pick it up. Mailed orders are to be wrapped and tagged in the mail room and sent through the pipe network to their destination. MULE-delivered orders are to be loaded onto a MULE bot, turned on, and controlled using your PDA or manual input of destination. Courier delivered orders must have a cargo technician bring the order(s) directly to the destination, and if dealing with multiple orders, the cargo train can be used.
- Upon delivery of any order, ensure you are given back the manifest of the order. The Quartermaster is responsible for stamping manifests and returning them to Central Command.
- If possible, collect the empty crates of any completed orders for return to Central Command. If you have any stamped manifests, put them in one of these crates.
- Return the shuttle to Central Command.
Cargo Request Denial Record
[center][b]Virgo Orbital Research Establishment [logo] [large][u]Cargo Request Denial[/u][/large][/b][/center][hr][small][i]To be filled out by cargo personnel handling the request. All sections are required to be filled out.[/small] [small]A copy of this form should be archived upon denial of any request. The requesting employee whose request was denied is also to be given a copy of this form.[/i][/small] [b]Requesting Employee:[/b] [field] [b]Department of Requesting Employee:[/b] [field] [b]Requested Cargo:[/b] [field] [b]Reason for Request:[/b] [field] [b]Reason for Denial:[/b] [field] [hr][b]Cargo Employee's Signature:[/b]
And then you're done! Relax and wait for the next cargo request.
Mining Weapon Permits
It has been ruled that all relevant employees be issued weapon permits to allow for personal protection in the course of carrying out the duties assigned to NanoTrasen’s specialized departments. As such, weaponry and permits have been distributed to those departments affected by this provision. The ownership of a Mining weapon permit represents the employee’s entitlement to carry any weapon conducive to maintaining a safe environment when engaged in EVA activities, or during transit to engage in such activities. The Mining weapon permit does not grant its bearer the right to bear or display arms inside a NanoTrasen facility, unless for the purposes of transportation to or from the Research or Security departments. Secure lockers have been provided for the express storage of these weapons. The on-station carrying of assigned melee weaponry, including but not limited to survival knives, outside of the Mining department is equally unlawful. Failure to properly secure all weaponry within the relevant department may result in penalties, up to and including the revocation of this Departmental weapon permit or the revocation of Departmental certification for an unstated period of time. Under specific circumstances, namely the announcement of Codes: Red or Delta, the restrictions barring the carry or usage of assigned or recovered weaponry may be waived by an acting member of the on-site Command Staff. In the event that no Security crewmembers are available – either by incapacitation or other condition – these restrictions may also be lifted on Code: Yellow.
Mining Mechanized Suit Equipment: Utility and Weapon Storage
Mining crew assigned mechanized suits by the Research Department may only operate said equipment during EVA activities, or for the purpose of transportation to or from the Research Department. Weaponry or potentially hazardous utility devices mounted on mechanized suits must be detached and stored in the secure lockers provided to the department for weapons storage when they are not actively being used on the mechanized suit. The operation of an armed Mech onboard the station is unlawful and may be met with immediate lethal force.